Remote working … business interruption claims … an isolated workforce—all these are taking their toll on claims departments. But there is light at the end of the tunnel. Digitization of the claims management process is progressing at pace: tools such as automation and artificial intelligence are being deployed to drive efficiencies and deliver on the customer experience.
But it’s a balancing act. You need to find the sweet spot between internal cost savings and keeping your customers happy. Finding that point is the quickest way to success, and the real winners will be those who foster a culture of innovation and unlock the value of claims data, throughout the entire claims journey.
Find out how to achieve this perfect balance at Claims Innovation USA. That’s where 30+ senior level speakers from America’s biggest insurance companies will be on hand to show you how to deliver on the next era of claims.
Visit their Website for more information.
26th to 30th October
There is a 20% discount for the Entire ILF Community, use code ILF200.